All the comments published on this page have been reproduced with kind permission of the contributor. Our sincere thanks to them all.
Impression Europe are a company who are passionate to please. Throughout the company it is clear that customers come first, and their reputation for excellent service has been well earned over the years. If you want to work with a company you can trust and rely on, the team at Impression Europe are hard to beat!
David Long – Executive Chairman & Founder, Sourcing City
Impression Europe is a brilliant company to deal with. Full marks go to all of their personnel, as there is no other like for like company in the industry more focused on customer support. The owners Adrian and Malcolm are very accessible and willing to help. David Kershner is so professional and helpful with staff training on new Impression products and without his enthusiasm and professionalism we would not have been able to achieve the success we have had. A large selection of products combined with their excellent service, makes Impression Europe a delight to work with.
Mick Humphries – Director, The TC Group
Having done business with Impression Europe for quite a number of years, I’m pleased to say that they are still as hard working, professional and enthusiastic as when I first started working with them.
Lawrence Angelow – Director, Advantage International
We have used Impression Europe for a number of years now and can honestly say they are a pleasure to trade with. The team are always willing to put themselves out in order to help and I cannot fault them. They are one of the few companies that do what they say and if for some reason there are any issues they always go above and beyond to put the problem right.
Michelle Rae Stoddart, Total Merchandise
We LOVE using Impression Europe! They have fantastic stock levels, quality products at great prices, industry-beating customer service levels – and they deliver on time every time! If only every supplier was like the team at Impression Europe!
Richard Andrews – Head of Promotional Marketing, Roantree Incentive Marketing
I have become hugely respectful of Dave Kershner and the team at Impression Europe who have supported me in growing my business over the past 18 months. Professional, efficient, fair, honest, supportive, reliable, these are some of the qualities which set this dependable supplier apart from the rest.
Stephen Johnson – Sales Director, Indigo Promotions
We always feel confident in the good reliable service Impression Europe provide, and their efficiency in dealing with any queries we may have.
Sarah Pounder – Admin Manager, LSI
We have worked with the team at Impression Europe for several years, and have the utmost respect for them. Top to bottom, the whole team have a real ‘can do’ attitude, and their professionalism and customer service levels are exceptional. They continue to set very high standards for themselves, and then exceed them on a regular basis. As a company and individually, they are a pleasure to deal with, and help us to deliver a consistently high quality service to our own clients.
Matt Franks – Joint MD, Fluid Branding
Impression Europe’s commitment to quality and service keeps us returning, time after time. We have found their personnel to be professional and helpful. Without doubt they are one of our favoured suppliers in the merchandise arena.
Franco Burman – Buyer/Merchandiser, Merchandise Mania
The Impression Europe team have provided an excellent account management service and always have great stock levels. Dave’s product knowledge is great and he always lets us know about new and upcoming products.
Eileen and the team, Orb International
Thanks so much for your speedy response, I wish all suppliers were as quick.
Kate Seymour – Senior Sales Co-ordinator, Dowlis Corporate Solutions
Impression Europe has certainly made an impression on us! We have been more than impressed with the quality of their service, products and personalisation techniques. The staff are extremely helpful and always willing to go the extra mile to satisfy our quite often demanding requests.
Jo Collens – Sales Director, Concept Incentives
Since our first dealings with Impression Europe over six years ago, they have endeavored to meet our sales, marketing and production requirements. The staff are always friendly and keen to help, offering additional ideas to match our clients’ briefs. New and innovative products are constantly being added to their core range, with stock levels which never fail to support our sales efforts. They work to quick timescales, going over and above our requirements to ensure that we, and more importantly our customers are 100% satisfied.
James Johnstone – Marketing Manager, Parkers Promotional Products
The Promotion Company has experienced an excellent working relationship with Impression Europe for several years. We are kept well informed of all existing and new products and samples are normally with us on next day delivery. We are extremely happy with the quality of the products and the excellent customer service from this company and would have no hesitation in recommending them to others.
Angela Oldroyd – Director, The Promotion Company (Hull)
I find dealing with Impression Europe a joy, there is always a cheery voice on the end of the phone; they have recently helped me secure some large orders placing trust in me as I place in them.
John Moriarty – Director, JDM Merchandise
APPROVED – Thanks for your help to make it happen yesterday. It’s that sort of attitude and service that drives my decisions about who to work with.
Karl Pearsall – Business Owner, Original Thing
We have been trading with Impression Europe for many years and find them to be professional and attentive to detail. Most orders we have placed have been delivered on time and if there has been a hiccup, Impression Europe have rectified this quickly and efficiently.
Marianne McGlone – Director, E.H Advertising
I find Impression Europe a pleasure to deal with not only in terms of the friendly and professional service they provide but also in the scope of the products they supply. They always deliver on time and in full to the required specification and I would have no hesitation in recommending their products and services to any forward thinking, proactive organization.
Paul Whitaker – Sales, PG Branding
Impression Europe offers a vast and comprehensive range of competitively priced promotional gifts. The Sales Department is most attentive when contacted and our orders have been efficiently expedited to meet our Client’s requirements and time schedule.
Linda Hunt – MD, Promotional Choice
Impression Europe always supply merchandising items with efficiency and offer excellent prices. I have found working with David and his team a delight; they are always quick to turnaround items and bend over backwards to help out with requests.
Gary Reisman – Director, Stay Sourced
We are always very impressed with Dave and all the Impression Europe Team. Fast and efficient quoting and product information. High stock levels and a fantastic range really help us to sell promotional products to our customers. Keep up the good work.
Russell Platt – Sales and Marketing Manager, 2bsourced